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2020 Okta Report: The 15 Most Popular Business Apps

2020 Okta Report: The 15 Most Popular Business Apps
April 17, 2020 gnuworld
okta report

The annual Okta Report is a valuable resource for any business that’s trying to decide which popular business apps will help increase their productivity and streamline processes.

The report is compiled using anonymous data from thousands of companies, applications and IT infrastructure integrations, as well as millions of daily authentications and verifications from countries around the world.

15 most popular business apps

Okta has been releasing annual reports for six years. Every year, the list of the most popular business apps changes significantly. Needs and preferences change, and new apps start meeting needs better than existing ones.

Social media apps liked LinkedIn and Twitter have fallen away while software-production tools are climbing the ranks and being added for the first time.

Collaboration tools like Slack and Zoom are also becoming more popular as working from home or working remotely becomes more common.

These are the top 15 most popular apps for 2019/20 based on the number of customers.

1. Microsoft Office 365

An invaluable tool for businesses, most people will be familiar with the MS Office suite of products. Microsoft Office has held the top spot for six years running.

2. Salesforce

Salesforce, the customer relationship management and cloud-computing service, is also a top contender as usual. It’s been at number two for every report over the last six years.

3. Amazon Web Services

AWS is Amazon’s pay-as-you-go cloud-computing service that includes things like database storage, content delivery and much more.

4. G Suite

Google’s suite of collaboration and productivity apps include Gmail, Docs, Drive, Calendar and more for business use.

5. Atlassian Product Suite

Atlassian’s suite of software development and collaboration products includes well-known apps like Trello, Confluence and Jira.

6. Slack

The popular communication tool has climbed the list. The app offers one-on-one or group-based chat and voice communication.

7. Zoom

Video conferencing app Zoom is a must-have for companies with remote workers or multiple branches. It also has a chat platform.

8. Box

Box offers cloud-based content collaboration software. It’s ideal for companies that have remote workers or freelancers producing content for them.

9. SAP Concur

SAP Concur is software used for managing business-related travel and expenses. It also integrates with most ERP, HR and accounting systems.

10. Cisco Meraki

Cisco Meraki is a secure and scalable cloud-controlled wireless LAN, routing and security service for networks.

11. DocuSign

DocuSign is a cloud-based agreement and electronic signature platform. It’s ideal for contract management and document generation.

12. Zendesk

Zendesk is a support ticket system and CRM management platform for support, sales and customer engagement.

13. GitHub

GitHub is the top software development platform for managing development projects, reviewing code and building software.

14. Dropbox

As one of the original file-sharing and cloud-based storage apps, Dropbox remains as popular as ever despite heavy competition.

15. Lucidchart

A newcomer to the list, Lucidchart is an online collaborative tool for creating and sharing diagrams, charts and data visualisations.

10 most popular developers tools

Competition is tough when developers need reliable and secure tools to manage their stacks but Atlassian comes out on top this year with its range of software development and collaboration apps in one product suite.

  1. Atlassian Product Suite
  2. Github
  3. PagerDuty
  4. New Relic
  5. Datadog
  6. Statuspage
  7. Splunk
  8. Jenkins
  9. Sumo Logic
  10. Pingdom

10 most popular online learning apps

There’s been a lot of growth in online learning apps, with microlearning – small learning units or short-term learning activities – being preferred by users. LinkedIn Learning takes first place, primarily because all Lynda.com content moved to the app in early 2019.

  1. LinkedIn Learning
  2. Grammarly
  3. Pluralsight
  4. Udemy
  5. Coursera
  6. edX
  7. A Cloud Guru
  8. Code School
  9. Codeacademy
  10. CBT Nuggets

10 most popular security apps

When it comes to security apps and tools, there are four layers of security:

  • people
  • devices
  • networks
  • infrastructure.

For these layers, the top security apps were KnowBe4, Jamf Pro, Prisma Access and New Relic respectively. Overall, the list looks like this.

  1. KnowBe4
  2. Mimecast
  3. Jamf Pro
  4. New Relic
  5. Palo Alto Networks Prisma Access
  6. Envoy
  7. Cisco Umbrella
  8. Datadog
  9. LastPass
  10. Citrix ADC

10 fastest-growing apps

In previous years, collaboration tools like Slack and Zoom were the fastest-growing apps. In 2019 and 2020, data tools took over.

The cloud-based data platform Snowflake was the fastest growing app in the past year with an impressive growth percentage of 273%.

  1. Snowflake
  2. Opsgenie
  3. Google Cloud Platform
  4. Splunk>
  5. KnowBe4
  6. Looker
  7. Jamf Pro
  8. Envoy
  9. Fresh Service
  10. Zoom

Popular business app trends for 2020

Data from previous years suggests that apps trend by category. Based on 2019’s data and the trends in 2020, data, collaboration and cloud-based management tools are on the rise.

Cloud-based tools are generally favoured over on-premises and secure apps that streamline work from home or collaboration between departments always see quick growth.

At The Workspace, we’re currently doing everything we can to assist our members during the COVID-19 crisis and associated lockdown. This includes offering information resources, such as details of popular business apps that might help your business function more effectively.

For queries or information about affordable office space for once the lockdown ends, call us on 0861 250 259 or contact us online.

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